Posted on: 2020-07-30

Job type: Permanent

Sector: IT

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  • To coordinate with Chinese Clientele of communicate efficiently between (English) & counterpart in China (Chinese).
  • Translation of English Projects to Chinese language & vice-versa
  • Interpretation of all written & telephonic communication.
  • Support team members to liaise for all telecommunication & mails on behalf of to its Chinese clientele and vice-versa.
  • Achieve high degree of client satisfaction through execution & delivery of small size / large size projects independently.
  • Analysis of customer's needs, goals and requirements, definition of complex cost structure, project digital strategy, various designs and storyboarding tasks (interface, flow diagrams, functional specifications, definition, design and follow-up of KPI and success criteria, production follow-up, quality/UAT tasks, training (workshop, tutorials) of users, technical support, remote assistance.
  • Manage customer expectations - response time and attitude. Anticipate client’s side bottlenecks in plan execution and propose solutions to clients or production teams in advance through effective communication.
  • Handle multiple projects independently in the coming months.
  • Manage multifunctional teams and build a conducive work atmosphere
  • Secure assets, conduct review meetings and obtain and document feedback to ensure timely completion of projects.
  • Coordinate with Finance people to review and manage projects costs
  • You need to have 4-15 years of experience
  • Experience in client services or digital projects management
  • You should have a strong people management skill
  • Must have strong written and oral communication / presentation skills
  • Should have passion for networking and updating with the latest technical / scientific developments and relate it to various projects.
  • Strong knowledge of digital technologies (or at least keen on learning), dual expertise


Alvin Liu
+86 21 3103 2236
2221-27, Shui On Plaza, 333 Huai Hai Zhong Road, Shanghai, China
200021 Shanghai
Greater China

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Reference: GC821022

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