Business Analyst

My client is a famous American performance lifestyle footwear company.

Responsibilities：
Business Analysis & Solution Definition-30%
• Uses analysis techniques to elicit, analyze, translate, and document business requirements into technical requirements for both enhancements and projects.
• Once requirements are captured – analysis and review proposed solutions to meet the requirements, agreeing on the most appropriate solution with the relevant business stakeholders and the global IT team.
• Work with the user community to perform an analysis of issues and managing the resolution process.

Implementation Management-15%
• Work with the PMO to define project plans and timetables and secure appropriate resources.
• Work with Local & Global IT resources to ensure that projects stay on track
• Communicate project progress with leadership & users
• Drive project and ensuring successful implementation

Testing, Quality Assurance/ Quality Control & Training Support-25%
• Develop any necessary supporting documentation, and co-ordinate user acceptance testing.
• Assist users in developing any necessary user acceptance testing documentation and/or training material.
• Compilation of reports and documents as directed
• Ensure the users are adequately trained in the usage of systems and supports training programs as needed.

Liaison with the development team and other departments-20%
• Develop a strong understanding of company's systems and interdepartmental relationships, ensure that all systems implementations/changes consider any operational impact and work with the teams concerned to appropriately integrate with the company’s supply chain systems.
• Assist the user community with process documentation and develop a strong understanding of their processes
• Responsible for ensuring that requirement specifications and test scripts/scenarios meet user expectations.
• Support in the creation of training and user guides to aid change management for systemic and business change

Measures-10%
• Proactively drive backlog management and identify system enhancements to combat current operational issues
• Projects as defined delivered to agreed timescales and within budgets.

Requirements:
• Degree in Information Technology, Business or similar field of study, or equivalent experience.
• More than 8 years working experience with at least 5 years of system supporting / implementation related experience.
• MNC company working experience will be preferred.
• Retail background will be preferred.
• Experience in working in different methodologies (e.g., traditional waterfall and agile) and the ability to adapt to working with teams using different methodologies in project delivery.
• Fluent in English
• Experience with B2B and digital solutions preferred.
• Experience in JIRA preferred.
• Experience with Oracle EBS desirable but not essential
• Proven requirement gathering skills
• Solid implementation methodology
• Able to drive projects from idea to completion to post analysis of benefits realization both individually and part of a team.
• Excellent time management skills
• Good organizational skills
• Commercially aware
• Understanding of a wide range of supply chain functions such as inventory management, 3PL integration, distribution and warehouse operating practices, ATP, reservation management and supply planning
• Able to present ideas & plans to Senior Management in a credible manner
• Excellent team working and interpersonal skills
• Professional demeanor and presentation
• Excellent verbal and written communication skills
• Willing to take additional projects/tasks that line manager assigned base on the actual work demand